AI Agents that run insurance operations.
Over SMS, WhatsApp, Telegram, email — with supervisors in control.
NewCover plugs into your existing systems to drive renewals, retention, collections, quotes, servicing, and claims follow-up — so you scale without scaling headcount.
Your AI workforce running insurance end-to-end.
Your core insurance system
Policies, claims, premiums — connected via API, sync, or CSV. No migration required.
AI Agents handle the operations
Each agent runs a specific workflow — renewals, collections, claims, quotes — with supervisor approval built in.
Customers get instant responses
Over SMS, WhatsApp, iMessage, and email. No app downloads. No portals. Just conversations.
See it in action.
Real conversations between AI Agents and policyholders — replacing manual workflows.
The old way.
Generic emails get ignored. Customers never pick up.
Dear {{FIRST_NAME}},
Your policy {{POLICY_NUM}} is due for renewal. Please contact us at 1-800-555-0199 or visit our website to review your options.
This is an automated message. Do not reply to this email.
The NewCover way.
Renewed in 2 minutes
iMessageThe old way.
Call centers feel impersonal. People disengage.
The NewCover way.
Filed in one conversation
WhatsAppThe old way.
Nobody answers. Follow-up is endless.
The NewCover way.
Collected via text in minutes
SMSInsurance growth usually forces headcount growth.
NewCover breaks that link.
With AI Agents running follow-ups and operational workflows:
More policies handled without proportional staff growth
Renewals convert faster
Collections recover more reliably
Customers get faster responses
Managers see what's stuck — immediately
Start with one module. Scale from there.
Each module runs a specific operational workflow. Deploy what you need, when you need it.
Renewal Agent
- Identifies upcoming expiries and starts outreach
- Runs multi-step follow-ups automatically
- Sends payment options and confirms renewals
Retention Agent
- Detects churn risk and objection signals
- Runs structured save workflows and follow-ups
- Escalates high-risk accounts early
Collection Agent
- Follows up on overdue balances automatically
- Collects proof of payment and flags exceptions
- Keeps a clear "what's unpaid" pipeline
Quote Agent
- Captures quote requests and missing details
- Sends quotes and follows up until decision
- Reduces quote leakage
Underwriting Agent
- Chases missing underwriting info and documents
- Summarizes submissions for underwriters
- Keeps cases moving and organized
Claims Agent
- Acknowledges claims and collects required docs
- Sends reminders and status updates
- Keeps claimants informed
Policy Agent
- Handles endorsements, re-issues, routine changes
- Collects missing details and documents
- Updates customers automatically
Reinsurance Agent
- Organizes treaty/fac submissions and docs
- Tracks ceded cases and follow-ups
- Maintains clear communication trails
Your team stays in control.
A supervisor dashboard to see everything, approve exceptions, and intervene when needed.
Supervisors manage exceptions, approvals, and escalations — not every transaction.
No rip-and-replace. Just plug in.
NewCover connects to your existing core systems and payment rails via API, scheduled sync, or CSV imports.
AI Agents don't replace authority.
They remove manual work.
Supervisor approval on every critical action
End-to-end encryption for all customer data
Full audit trail — every action logged
See what your operation looks like with AI Agents.
Book a 30-minute walkthrough and we'll map the highest-impact module for your workflow.
Book a demo